Privacy Policy

This Privacy Policy explains how Sinderman Tech ("Sinderman Tech", "we", "us" or "our") handles information in connection with HMA, our websites and related support services. HMA is a small-business management application operated by Sinderman Tech.

1. Information HMA may collect

Depending on the features you use, HMA may collect or store information you provide, including:

• account information, such as your name and email address;
• business profile information, such as business name, contact details, ABN, logo and payment details you choose to display on business documents;
• client and contact information you enter into HMA;
• job, quote, invoice, expense, calendar, reminder and other business records;
• documents, images or other files you upload or create through HMA; and
• messages and information you provide when contacting Sinderman Tech for support.

HMA and the services used to operate it may also process limited technical information needed to provide, secure and troubleshoot the service, such as app version, device or operating-system information, network information, authentication information and diagnostic or error information where those services collect it.

2. Information about your clients and contacts

HMA lets users enter information about their own clients, contacts and business activities. You are responsible for ensuring you have a lawful reason and any necessary authority or consent to enter, use, store or share personal information about another person through HMA.

3. How we use information

Information may be used to:

• create, authenticate and maintain HMA accounts;
• provide HMA features and save the records you choose to create;
• generate, display, download or share quotes, invoices and other documents at your request;
• provide customer support and respond to enquiries;
• maintain security, prevent misuse and troubleshoot technical problems;
• improve the reliability and functionality of HMA; and
• comply with applicable legal obligations and enforce our Terms of Use.

4. HMA Pro subscriptions and Google Play Billing

If you purchase HMA Pro through Google Play, the payment transaction is processed by Google Play under your Google account. Sinderman Tech does not receive or store your full payment-card or bank-account details.

HMA may receive or process information needed to provide and verify your subscription, such as the product or plan purchased, purchase or subscription status, entitlement status, transaction identifiers or purchase tokens, renewal or expiry information, and related information supplied through Google Play Billing.

Google handles payment information under its own privacy terms and policies. Subscription pricing, renewal, cancellation and refund terms are explained in the HMA Terms of Use.

5. Service providers and sharing

We may use third-party service providers to operate HMA and our websites, including providers for cloud hosting, databases, authentication, file storage, email or support services, app distribution, payments, diagnostics and other technical infrastructure. These providers may process information only as needed to provide their services or as otherwise permitted by their own terms and applicable law.

We do not sell your personal information. We may disclose information where reasonably necessary to operate HMA, protect users or the service, investigate misuse, comply with a lawful request or legal obligation, or in connection with a genuine business transfer or restructuring.

6. Data storage and international processing

HMA is an online service and may rely on cloud and technology providers whose systems operate in Australia or other countries. As a result, information may be processed or stored outside your state or country. We take reasonable steps to use reputable service providers and protect information handled through our services.

7. Security

We take reasonable technical and organisational steps to protect information from loss, misuse, unauthorised access, alteration or disclosure. No internet-connected service or storage system can be guaranteed to be completely secure.

8. Data retention

We retain information for as long as reasonably necessary to provide HMA, maintain account and business records, resolve disputes, prevent fraud or misuse, meet legal obligations and protect our legitimate interests. Retention periods may vary depending on the type of information and why it is held.

9. Account and data deletion

You can initiate deletion of your HMA account from within the app through the account settings. You can also request account deletion without access to the app using our external account-deletion process:

HMA account deletion instructions →

When an HMA account is deleted, the account and associated user data held for that account will be deleted, including business records stored in HMA, except for limited information we are required or permitted to retain for legitimate legal, security, fraud-prevention, accounting or dispute-resolution purposes. Any retained information will be limited to what is necessary and kept only for as long as required for that purpose.

10. Access and correction

You may contact us to request access to or correction of personal information we hold about you. We may need to verify your identity before acting on a request. Some account and business information can also be updated directly within HMA.

11. Children

HMA is intended for people using the service for business purposes and is not directed to children under 13. We do not knowingly seek to collect personal information directly from children under 13.

12. Changes to this Privacy Policy

We may update this Privacy Policy when HMA, our service providers or applicable requirements change. The latest version will be published on this page with the updated date shown above.

13. Contact us

For privacy, account or data enquiries relating to HMA, contact Sinderman Tech at support@sinderman.com.au.

For general Sinderman enquiries, you can also contact hello@sinderman.com.au.